In hospitality, customer satisfaction is everything. Today, everything at fingertips, hospitality services are not exception to this. If anybody wants to book a hotel room, first he goes to application, if no application, he will go to Google. If he goes Google, he may get attracted towards your competitors. Here, the most painful thing is losing even existing customers. As an enterprise, Rajasri Infotech know how painful losing hardly earned customers. So waking up is always better before going out of the competition.